The Nua Product SuiteTransforming Customer Experiences Across All Channels
Seamlessly integrate voice, chat, email & social channels with our enterprise-grade platform. Deliver exceptional customer experiences across every touchpoint.
The Nua Product Suite
Discover our comprehensive range of communication solutions designed to enhance customer experiences and drive business growth.
Part of the Nua Suite, our enterprise-grade omnichannel platform that unifies all customer communications into a single, intelligent interface.
Reduce response times by 60% and increase customer satisfaction
Part of the Nua Suite, our next-generation service desk platform that combines multi-channel AI agents with avatar-based customer support.
Cut IT resolution time by 45% while improving customer experience
Part of the Nua Suite, our SIP and WebRTC automation platform with advanced speech and voice recognition for seamless customer interactions.
Enhance customer experience with intelligent contact management
Part of the Nua Suite, our solution transforms existing IVR or chatbots into human-like avatars that can even answer calls for exceptional customer service.
Bring your chatbots or IVR systems to life with human-like avatars
Part of the Nua Suite, our advanced Database Interaction system using Natural Language that can predict outcomes and deliver actionable insights.
Gain actionable insights and improve decision-making with AI
Part of the Nua Suite, our pre-built enterprise solutions and industry-specific applications powered by our comprehensive technology stack.
Get to market faster with proven, production-ready solutions
Customer-Focused Innovation
Our communication solutions are built on years of research in customer experience, omnichannel integration, and seamless interaction technology
Multi-Channel Integration
Seamlessly connects all communication channels for consistent customer experiences across every touchpoint
Conversational Systems
Advanced communication tools that create natural, personalized interactions with customers across channels
Comprehensive Analytics
Powerful analytics engine providing insights across all communication channels to improve customer experiences
Enterprise Integration
No-code platform with deep integration capabilities across communications, telecommunications, and enterprise systems
Technology Integrations
Communication Channels
Seamless integration with voice, SMS, email, web chat, social media, and messaging platforms.
Interaction Frameworks
Utilizes industry-leading conversation frameworks with custom implementation support.
Speech & Voice
Advanced integration with speech recognition and voice synthesis to create natural phone interactions
Communication Technologies
Comprehensive voice stack with Microsoft, Google, Amazon, and all the major communication providers
Highly Secure
Deploy in secured environments with robust systems for enterprise, government, and financial services
No-Code Development
Drag-n-Drop Conversation Builder
Visual conversation design with automatic channel-specific code generation
Generative Channel Creation
AI automatically generates channel-specific implementations from conversation flows
Enterprise Connectivity
Universal API integration and RPA capabilities for seamless system interaction
Featured Solutions
NuaConnect Platform
Revolutionary intent-driven platform that automatically adapts and manages conversations across all channels. Create once, deploy everywhere with our innovative technology for consistent customer experiences.
Unified Channel Experience
Define your customer journey once, and our system automatically adapts the experience for voice, chat, email, and social media channels
Intent Recognition
Advanced intent recognition system that understands customer needs across all channels for more personalized interactions
12 Years of Experience
Our team has been developing communication systems for over a decade, creating seamless multi-channel experiences for enterprise customers.
Omnichannel Capabilities
- Create once, deploy everywhere with automatic channel-specific code generation
- AI automatically adapts conversation flow for each channel's unique characteristics
- Works as a RAG (Retrieval Augmented Generation) system for all channels
- Automatic code generation for new channels and integrations
- Real-time synchronization of context and state across all channels
- Full API support with automatic SDK and documentation generation
- Smart device integration for IoT and embedded systems
- Advanced email processing with attachment and template support
- Embedded avatar experiences across web and mobile platforms
Communication Channels
NuaAvatar Technology
Revolutionary multichannel AI agents that handle calls, chats, and tickets through a single intelligent interface. Experience human-like conversations across all communication channels.
Multichannel Support
Seamlessly handles voice calls, browser chats, email, and ticketing systems with consistent personality and context awareness
Voice Interaction
Natural voice conversations with advanced speech recognition and real-time response generation
Browser Integration
Embedded chat interface for websites with full avatar visualization and real-time interaction
AI Capabilities
- A multi-channel AI agent that handles voice calls, browser chats, email, and ticketing systems with consistent personality and context awareness
- Handles interactions with natural conversation flow and emotional understanding
- Embedded chat features for website integration with visual avatar representation
- Seamless channel switching while maintaining conversation context
- World leading technology that can overlay an avatar on any voice or video call
- Real-time language translation and cultural adaptation
- Intelligent handoff to human agents when needed
Performance Metrics
Industry Leadership
Leading the conversation on AI's role in transforming customer communication
Industry Analysis
"The integration of AI into existing business processes isn't just about automation - it's about augmenting human capabilities and creating new possibilities for innovation."
Sam Altman
CEO, OpenAI
AI Summit
2023
"The next generation of AI tools will be about seamless integration and natural interaction. The companies that master this will define the future of human-AI collaboration."
Demis Hassabis
CEO, Google DeepMind
DeepMind Conference
2023
"Nuamedia's multi-channel AI technology represents one of the most significant advances in customer service automation we've seen in the last decade."
Geoff Letts
Optus
Enterprise Tech Forum
2021
Industry Impact
Leading AI Innovation
Pioneer in multi-channel AI since 2011
Conversations Handled
Across all channels in 2023
Cost Reduction
Average customer service savings
Ready to Transform Your Business?
Join leading companies using Nuamedia's AI solutions to revolutionize their customer experience