Enterprise-Grade Multi-Channel AI Solutions
Transform your business with our comprehensive suite of AI-powered solutions. Because our technology works across channels, we guarantee customer engagement that drives results and loyalty.
Our Products
Each product in our suite is designed to solve specific enterprise challenges while working seamlessly together for comprehensive business transformation
Research-Driven Innovation
Our AI solutions are built on groundbreaking research in cognitive computing, natural language processing, and multi-channel technology
Multi-Channel AI
Solves the challenges faced by AI systems when interacting with multiple channels
Agentic AI Systems
Advanced AI agents that autonomously handle complex tasks across channels seamlessly
AI-Powered Analytics
Comprehensive analytics engine providing insights across all communication channels and system performance
Enterprise Integration
No-code platform with deep integration capabilities across AI, telecommunications, and enterprise systems
AI Integrations
Foundation Models
Direct integration with OpenAI GPT-4, Anthropic Claude, Meta Llama 2, Mistral, Grok and many more.
AI Frameworks
Utilises the best features from NVidia NIM, LangChain, LangGraph, and custom model support.
Speech & Emotion
Advanced integration with Whisper, Hume.ai, AssemblyAI, and Deepgram for transcription and emotion analysis
Voice Technologies
Comprehensive voice stack with Microsoft, Google, Amazon, Hume.ai, and all the major voice providers
Highly Secure
Deploy in Offline environments, and highly secure systems for enterprise, government, and financial services
No-Code Development
Drag-n-Drop Conversation Builder
Visual conversation design with automatic channel-specific code generation
Generative Channel Creation
AI automatically generates channel-specific implementations from conversation flows
Enterprise Connectivity
Universal API integration and RPA capabilities for seamless system interaction
Featured Solutions
NuaConnect Platform
Revolutionary intent-driven platform that automatically generates and manages conversations across all channels. Create once, deploy everywhere with our generative AI technology.
Generative Channel Creation
Define your intent once, and our AI automatically generates appropriate responses for voice, chat, email, and social media channels
Intent Engine
Advanced intent recognition system that understands user needs across all channels and automatically generates appropriate responses
12 Years of Research
Our team has been working on AI and NLU systems for a long time, and we've learned a lot about how to make them work together.
Omnichannel Capabilities
- Create once, deploy everywhere with automatic channel-specific code generation
- AI automatically adapts conversation flow for each channel's unique characteristics
- Works as a RAG (Retrieval Augmented Generation) system for all channels
- Automatic code generation for new channels and integrations
- Real-time synchronization of context and state across all channels
- Full API support with automatic SDK and documentation generation
- Smart device integration for IoT and embedded systems
- Advanced email processing with attachment and template support
- Embedded avatar experiences across web and mobile platforms
Communication Channels
NuaAvatar Technology
Revolutionary multichannel AI agents that handle calls, chats, and tickets through a single intelligent interface. Experience human-like conversations across all communication channels.
Multichannel Support
Seamlessly handles voice calls, browser chats, email, and ticketing systems with consistent personality and context awareness
Voice Interaction
Natural voice conversations with advanced speech recognition and real-time response generation
Browser Integration
Embedded chat interface for websites with full avatar visualization and real-time interaction
AI Capabilities
- A multi-channel AI agent that handles voice calls, browser chats, email, and ticketing systems with consistent personality and context awareness
- Handles interactions with natural conversation flow and emotional understanding
- Embedded chat features for website integration with visual avatar representation
- Seamless channel switching while maintaining conversation context
- World leading technology that can overlay an avatar on any voice or video call
- Real-time language translation and cultural adaptation
- Intelligent handoff to human agents when needed
Performance Metrics
Industry Leadership
Leading the conversation on AI's role in transforming customer communication
Industry Analysis
"The integration of AI into existing business processes isn't just about automation - it's about augmenting human capabilities and creating new possibilities for innovation."
Sam Altman
CEO, OpenAI
AI Summit
2023
"The next generation of AI tools will be about seamless integration and natural interaction. The companies that master this will define the future of human-AI collaboration."
Demis Hassabis
CEO, Google DeepMind
DeepMind Conference
2023
"Nuamedia's multi-channel AI technology represents one of the most significant advances in customer service automation we've seen in the last decade."
Geoff Letts
Optus
Enterprise Tech Forum
2021
Industry Impact
Leading AI Innovation
Pioneer in multi-channel AI since 2011
Conversations Handled
Across all channels in 2023
Cost Reduction
Average customer service savings
Industry Analysis
"AI is not just the next big wave in computing — it's the next major technological revolution, and it will transform every industry and business."
- Satya Nadella, Microsoft CEO - 2023
"The future of customer service will be a blend of AI and human interaction, where AI handles routine tasks while humans focus on complex, empathetic engagement."
- Marc Benioff, Salesforce CEO - 2023
Ready to Transform Your Business?
Join leading companies using Nuamedia's AI solutions to revolutionize their customer experience