The team behind Camlin ConnectBuilding the platform since 2012
Australian owned and operated, with product and delivery teams that stay close to enterprise rollout, private deployment, and practical implementation support.
How the Camlin products fit together
Camlin Connect
The full platform for creating service apps with agents, meetings, talking avatars, and live channel continuity.
Camlin Architect
The workspace inside Connect where teams turn service ideas into Blueprints, Interactions, live review meetings, and approved plans before they go live.
Camlin Contact
The container-native contact-center runtime for queues, routing, IVR, calls, handoffs, and live service operations.
Camlin Speech
The shared speech services for recognition, prompts, validation, and key-detail capture.
Camlin Insight
The search, audit, diagnostics, and change context product for the wider platform.
Camlin Avatar
The talking on-screen and visual IVR assistant for guided service, synchronised call experiences, live walkthroughs, and SMS follow-through.
Trust comes from real delivery experience
Enterprise delivery experience
Years of delivery across telco, banking, insurance, and public-sector environments where reliability and operational clarity matter.
Security-minded engineering
Platform, security, and delivery practices shaped for teams that care about access control, auditability, and disciplined change management.
One team across product and delivery
Voice, integration, frontend, platform, and solution engineering capabilities brought together in one product and delivery organisation.
Australian-led and locally accountable
Australian owned and operated with local leadership and a broader engineering footprint that supports enterprise rollout and long-term delivery.
The people building Camlin Connect
Keith Farrelly
Founder, CEO & CTO
Platform strategy, product creation, and enterprise communication systems
Patrick McMullen
Lead Systems Engineer
Voice systems architecture and telecommunications operations
Trang Nguyen
Senior Full-Stack Engineer
Real-time systems and product experience engineering
Benjamin Jiang
Software Engineer
Full-stack development and system architecture
Mark Nayton
Enterprise Solutions
Enterprise strategy and financial sector solutioning
How the platform was built
Camlin Connect launched
Visual IVR and service automation foundations. First enterprise deployments in telco and financial services.
Enterprise voice at scale
Millions of calls migrated to Camlin-managed IVR. Integration-first approach — connecting to existing systems, not replacing them.
Transport NSW Book & Ride
Accessible transport booking for thousands of citizens across NSW. WCAG 2.1 AA, delivered on time.
Camlin Avatar ships
Lip-synced 3D avatar with FACS-based expressions, integrated into live call sessions for visual IVR and guided service.
Platform family comes together
Architect, Contact, Speech, Insight, Avatar, and Biometrics consolidated into one platform with 7 operational modes.
Camlin Architect v1.0
Agents build the service. AI generates flows from natural language. Teams review in live meetings. The service runs itself.
Explore the platform
Camlin Architect
Design and review workspace inside Camlin Connect
Camlin Avatar
On-screen assistant for websites, web apps, and guided service
Camlin Contact
Queues, routing, and live service operations
Camlin Speech
Speech recognition, voice prompts, and key-detail capture
Camlin Insight
Change history, diagnostics, and audit support
Camlin Biometrics
Identity checks and voice verification
Delivery shaped by demanding service environments
Telecommunications
High-volume voice, outage handling, multi-channel service
Banking & Finance
Secure service journeys with audit and governance
Insurance
Voice + digital journeys for high-volume operations
Public Sector & Sensitive Delivery
Air-gapped, on-prem, and private cloud deployment
The product direction is grounded in delivery lessons from real operating environments, not just a launch narrative.
Product company with delivery depth
Nuamedia builds Camlin Connect as one connected family: Camlin Architect for design and review, Camlin Contact for service operations, Camlin Speech for voice services, Camlin Insight for search and audit, and Camlin Avatar for on-screen assistance. The company story is about turning delivery experience into a product family teams can actually run.
We can help with platform introductions, private deployment conversations, and delivery planning for teams assessing where Camlin fits in their service stack.