The first platform where you talk to your service and watch agents build it

Talk to your service.Watch agents build it. Step into their meetings.

Describe the service you want. Watch AI agents build it. Step into their meetings. Talk to any part of the running app. See a live avatar speak in sync with a real voice call.This is the Cursor model applied to customer service — and capabilities no other platform has.
Describe it, agents build it

Speak the service you want. Specialist agents draft the entire application — like Cursor, but for customer service.

Step into agent meetings

Watch AI specialists discuss your service in real time. Interject, set goals, get back decisions you can apply directly.

Talk to any part of it

Every Interaction is an agent you can literally converse with — ask questions, give direction, understand how it works.

Platform proof
See how Blueprint, Interactions, meetings, and live rollout stay connected.
Blueprint
Tap any view
Choose a view
Current focus

Make the service visible as a Blueprint everyone can discuss.

Camlin Connect turns a plain-language request into a Blueprint with goals, policies, major steps, and open questions so business, delivery, and operations teams can work from the same view.

What happens

The Blueprint becomes a visible draft with goals, policies, service shape, and open questions.

Why it matters

People can point to the exact part of the service they want to question, refine, or approve.

Real product view
Click a step to zoom in
Camlin Architect showing an agent chat, service diagram, interactions, and live meeting panel.
Telco IVR modernisation — 2M+ calls/month migrated
Banking identity verification — voice biometrics pilot
Transport NSW — accessible booking with avatar guide
Public sector tender — air-gapped, 3,400-agent deployment
Insurance claims — guided capture reducing manual rework
Live avatar sync — world-first voice-to-screen technology
Telco IVR modernisation — 2M+ calls/month migrated
Banking identity verification — voice biometrics pilot
Transport NSW — accessible booking with avatar guide
Public sector tender — air-gapped, 3,400-agent deployment
Insurance claims — guided capture reducing manual rework
Live avatar sync — world-first voice-to-screen technology
Telco IVR modernisation — 2M+ calls/month migrated
Banking identity verification — voice biometrics pilot
Transport NSW — accessible booking with avatar guide
Public sector tender — air-gapped, 3,400-agent deployment
Insurance claims — guided capture reducing manual rework
Live avatar sync — world-first voice-to-screen technology
16.8M
CALLS/YEAR
designed for ATO-scale voice operations
3,400
AGENTS
supported in a single tender scope
5
CHANNELS
voice, chat, SMS, avatar, web from one app
Weeks
TO PILOT
scoped to your service model

Delivered at scale. Named outcomes, real deployments.

These are delivery patterns with measurable outcomes — not anonymous logos. Each one represents a scoped engagement where the platform proved its value.

Australian-built engineering team
Air-gapped and on-prem deployments
BYOK model control
Data residency options
THE PARALLEL

Build like Cursor, but for customer service

Cursor changed how developers write code. Camlin Architect brings the same model to customer service — plus capabilities that go beyond what any code editor can do.
Cursor
Camlin Architect
Describe what you want to build
Describe the service you want to create
AI agents generate the code
Specialist agents draft the Blueprint, Interactions, speech, and channel logic
Review the diff, accept changes
Review the service, converse with any part, accept what works
Version control with git
Blueprint history with every change, decision, and meeting recorded
Run it locally or deploy
Publish to voice, chat, SMS, web, and avatar — all from one approved version
Watch agents discuss your service in live avatar meetings
Talk directly to any part of the running service
THE CURSOR MODEL FOR SERVICE APPS

Build service apps the way Cursor builds code

Describe the service you want in plain language. Specialist agents draft the entire application — Blueprint, Interactions, speech, channels. Review the result. Accept what works. This is the Cursor workflow applied to customer service.
Describe

Describe the service you want

Tell the system what you need in plain language. "Build a booking service that handles phone calls, sends SMS confirmations, and lets customers check status online." That is enough to start.

Draft

Specialist agents build it

Camlin's specialist agents draft the Blueprint, diagram the service flow, create the Interactions, set up the speech prompts, and wire the channel logic. They work the way a development team would, but faster.

AGENT MEETINGS

Watch AI specialists discuss your service. Interject. Steer. Get decisions.

Watch avatar specialists discuss your service in real time. Interject when you want to steer the conversation. Walk out with decisions, plans, and resolutions you can apply directly to the live application.
Set goals

Tell the meeting what to achieve

"Review the payment flow and decide on the escalation path." "Find every place the customer could get stuck." "Plan the next release." You set the agenda — the meeting has a purpose before anyone joins.

Watch

Avatar specialists discuss your service

Specialist avatars join the meeting alongside your team. Watch them walk through the Blueprint on screen — one specialist reviews the speech flows, another challenges the escalation logic, another proposes a simpler channel path. This is a working review, not a slide deck.

Interject

Step in and steer the conversation

You are not a spectator. Interrupt when you disagree, redirect the focus to the part that matters, challenge a proposal, or ask an agent to explain its reasoning. The meeting responds to your direction in real time.

TALK TO YOUR SERVICE

Talk to any part of your running service

Every Interaction is an agent you can literally talk to. Ask questions, give direction, understand how any part of your service works — like being able to talk to your codebase.
Payment Interaction

"What happens if the card is declined?"

The Interaction explains its retry logic, timeout path, and how it hands off to a human agent after the second failure.

Booking Interaction

"Show me every place a customer could get stuck"

The agent walks through its branches, highlighting dead ends, missing prompts, and unclear paths — then offers to fix them.

NO OTHER PLATFORM DOES THIS

A live avatar speaking in sync with a real voice call. World-first.

A 3D avatar that lip-syncs to a live voice call in real time. The customer sees the avatar on their phone screen while hearing the voice on the phone. When the call ends, the avatar sends an SMS continuation. World-first.
Step 1

Voice call begins

The customer calls in and Camlin Contact routes the call. Speech recognition starts, and the system matches the caller to the right service.

Step 2

SMS triggers the avatar

While the call is live, the system sends an SMS with a link. The customer taps it and a real-time avatar appears on their screen, synchronised with the voice call.

BUILD ONCE, RUN EVERYWHERE

Voice, chat, SMS, avatar, web — from one approved app

One approved service definition runs across every channel your customers use. Deploy to shared SaaS, private cloud, on-premises, or air-gapped environments.
Voice/IVR
Web Chat
SMS
3D Avatar
Mobile

Air-gapped deployments

Private cloud, containers, on-prem, or fully disconnected environments. Public SaaS is optional, not mandatory.

Bring your own models

Ollama for disconnected environments. OpenAI, Claude, Gemini, Bedrock where policy allows. Your keys, your control.

Australian-built, globally deployable

Engineering team in Australia with protected-environment experience. Data residency and hosting models for sensitive deployments.

SEE IT FOR YOURSELF

Everything you just read is live. See it.

Describe a service. Watch agents build it. Step into their meeting. Talk to any part of the running app. See the live avatar. This is not a roadmap — it works today.